COMPLAINT ESCALATION FOR CUSTOMER/APPLICANT
Customers shall contact the Company’s Operations Team/Branch Manager at nearby Branch Office through below medium for any complaints:
- www.pjcreditcapital.in
- +91 90818 10466
- info@pjcreditcapital.in
Complaints not resolved at the branch level/ Operation Level within 15 Days shall be escalated to the designated Nodal Officer.
- Mr. Sandip Desai (Grievance Redressal Officer)
- +91 90998 19378
- sandip@pjcreditcapital.in
If the complaint is not resolved within 30 days or the customer is dissatisfied with the response, he/she may approach the Reserve Bank of India under the RBI Integrated Ombudsman Scheme:
- RBI, RBI Byculla Office Building Opp. Mumbai
- https://cms.rbi.org.in
- cms.nbfcomumbai@rbi.org.in